We found an interview from last spring that answered the question we were about to spend three weeks on.
Sarah Chen
Head of Research, Northwind
Keep finished research
on a desk the brief can open
Folio files interviews, tickets, and field notes. Writers and PMs pull from the same stack instead of booking the study again.
IntakeArchive
Fresh from the field
Ready for the brief
IntakeArchive
Fresh from the field
Ready for the brief
A research assistant that never misses a quote
Folio records customer calls, pulls out what people said, and files each finding next to the study it belongs to.
Start a collection
Live interview
Onboarding study, participant 4[45mins]
findings
Listening...
- Setup took two full days
- Wants a CSV import on day one
- Would pay more for SSO
Share notes via
Live notes
Findings while the call runs
Folio writes down quotes, pain points, and follow-ups as the participant talks, so nobody on the call has to type.
Dean Williams
John Baker
Linked studies
Onboarding study, March
Churn interviews, Q2
Pricing survey notes
Linked research
Every past study, one search away
New findings link to earlier interviews, so a PM can see a pattern across ten studies without opening ten decks.
customer interview·45 Mins
Participant
Equals
Enterprise SaaS · 11-50 employees
Filed notes:
Sarah: “We rebuilt onboarding twice. I still can't find what the first round of interviews told us.”
Folio: Tagged as onboarding and pain point. Linked to three earlier interviews with the same complaint.
Auto filing
Notes that file themselves
Each call is recorded, transcribed, tagged, and filed to the right collection. Nothing waits in a downloads folder.
Stop running the
same study twice
Recruit from past participants, bring findings into every spec, and let new research file itself.
Participant pool
Alexander WellbrockCTO @Playground
Invite to study
Jenny SmithCEO @Acme
Invite to study
You
Recruit from people who said yes
Folio keeps every customer you have spoken to, with their role, company, and last interview, so the next study starts with a list instead of a cold email.
Research in the brief before review
When a PM starts a spec, Folio pulls the quotes, clips, and findings that match it. The team walks into review with evidence, not a hunch.
Interview completed
2: 21 PM
Transcript and findings
2: 21 PM
Customer record updated
2: 23 PM
Collection →Onboarding
Task →Share with design
Owner → AssignedA repository that files itself
Every interview, survey, and ticket is filed as it arrives. Tags, owners, and customer records update on their own, so nothing goes stale.
Teams stopped asking “didn’t we already research this?”
Short notes from product and research teams using Folio.
Our PMs link Folio findings in every spec now. Reviews start with evidence instead of opinions.
Marcus Webb
Product Lead, Orbit Labs
Transcripts are tagged before I finish my own notes. I stopped typing during calls.
Elena Ruiz
UX Researcher, Stackforge
A new researcher used to spend a month reading old decks. Now it takes an afternoon in Folio.
James Okonkwo
Research Ops, Fieldline
Every finding links back to the exact quote. When design asks where a claim came from, I show them.
Amelia Park
Design Director, Lumen Co
We ran forty fewer interviews last year because the answers were already filed.
Daniel Frost
VP Product, Relay
Support tickets and interview notes sit in the same collection. We saw patterns we had missed for a year.
Priya Nair
Staff PM, Kernel
Our sales team searches Folio before calls and quotes customers back to prospects.
Chris Meyer
Head of Growth, Harbor
Three product teams, one repository. Nobody books the same study twice anymore.
Nina Volkov
Founder, Arc Studio
Pricing that grows with your research
Start with one team. Add seats and transcription hours when more people search the repository.
Starter
For one researcher and the people who read the briefs
$19per month
Start free trial- 3 editor seats, unlimited viewers
- 50 hours of transcription a month
- Search across every study
- Notion and Google Drive integrations
- 14 day free trial
Team
For product teams that share one repository
$49per month
Start free trial- 10 editor seats, unlimited viewers
- 200 hours of transcription a month
- Linked findings across studies
- Every integration, including Linear and Figma
- Research pulled into specs
Business
For research teams that support many products
$99per month
Start free trial- Unlimited editor seats
- 500 hours of transcription a month
- Participant pool and recruiting
- Custom tags and collection templates
- Priority support
Folio for organizations
Need SSO, data residency, or a security review before research moves over? We will set up a plan for your research org.
Talk to sales- Unlimited transcription
- SSO and SCIM
- Data residency by region
- Audit logs
- Custom retention rules
- Security review support
- Dedicated research partner
- Custom invoicing
Questions, answered
What research and product teams ask before they move their studies to Folio.
Most teams connect their first source in under ten minutes. Import your old notes and decks, invite the team, and Folio starts filing new interviews on its own.
Your next brief is already researched
Start a collection today and give every team the same answers.
"We searched Folio before we kicked off a pricing study and found two interviews that already answered it. That saved us a month."
Nadia Brooks
Research Lead, Northwind